Terms and conditions

Terms & Conditions

Welcome to Creative Kindness. By using this website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

This website is operated by Creative Kindness (ABN [insert ABN if available]).

Throughout the site, the terms “we”, “us”, and “our” refer to Creative Kindness.

By visiting our site or purchasing something from us, you agree to be bound by these terms, including any additional terms and policies referenced here.

2. Products and Availability

All items are described as accurately as possible, including sizes, colours, and conditions.

As many items are one-off pieces or limited stock, availability may change without notice.

We reserve the right to modify or discontinue products at any time.

3. Pricing

All prices are listed in Australian Dollars (AUD).

Prices may change without notice.

Shipping costs, if applicable, will be calculated and shown at checkout.

4. Orders and Payment

Payment must be made in full at the time of purchase.

We accept [insert payment methods – e.g. PayPal, Stripe, bank transfer, Afterpay].

Once an order is placed, we’ll send a confirmation email. If an item becomes unavailable after purchase, we’ll offer a refund or replacement.

5. Shipping and Pick-Up

We offer Australia-wide postage and local pick-up from Turkey Beach, QLD by arrangement.

All parcels are packed with care and sent using trusted carriers.

Delivery times vary depending on your location and chosen shipping method.

6. Returns and Exchanges

We want you to love your purchase! If an item arrives damaged or not as described, please contact us within 7 days of receiving it.

Due to hygiene and safety reasons, some items (e.g. clothing, personal accessories) may not be eligible for return unless faulty.

Return shipping costs are the buyer’s responsibility unless the product is faulty.

7. Privacy

Your privacy matters to us. Personal information is collected only for processing orders and communicating with you.

We do not sell, rent, or share your details with third parties except where required for payment or shipping.

8. Contact

If you have any questions about these Terms & Conditions, please contact:

📧 [insert your email address]

📍 Creative Kindness, Turkey Beach, Queensland, Australia